Terms & Conditions

These Terms and Conditions govern your access to and use of the educational programmes, content and related services offered by Codeloom ("we", "us", "our"), located at 274 Charoen Krung Road, Bang Rak, Bangkok 10500, Thailand. By enrolling in or accessing our programmes, you confirm that you have read, understood and agree to these terms. If you do not agree, please do not proceed.

01 Definitions

The following terms carry the meanings set out below throughout this document:

• "Agreement" — these Terms and Conditions together with any enrolment confirmation, programme description or supplementary document we provide to you.
• "Content" — all text, video, audio, code samples, exercises, assessments, documentation and other material made available through our platform or communicated during sessions.
• "Platform" — the website, learning environment, communication tools and any related systems through which our programmes are delivered.
• "Programme" — any course, workshop, mentorship track or educational series offered by Codeloom, including but not limited to the MLOps & Deployment Track, Mentorship & Portfolio Program and Language Model Building Workshop.
• "User" / "You" — any individual who registers, enrols, accesses or otherwise uses the Platform or any Programme.
• "We / Us / Our" — Codeloom, the legal entity operating the Platform from Bangkok, Thailand.

02 Acceptance of Terms

By creating an account, completing an enrolment or accessing any Programme material, you indicate that:

• You are at least 18 years of age.
• You have the legal capacity to enter a binding agreement.
• All information you provide during registration is accurate and current.
• You will use the Platform and Content only for lawful, personal educational purposes.

If you are enrolling on behalf of an organisation, you confirm that you have the authority to bind that organisation to these terms.

03 Service Description

Codeloom provides online educational programmes focused on AI development skills. Our current offerings are:

• MLOps & Deployment Track — coursework on packaging, serving and monitoring models in production-style settings.
• Mentorship & Portfolio Program — regular mentor sessions and guided portfolio projects with honest feedback.
• Language Model Building Workshop — a hands-on series on tokenisation, fine-tuning and evaluating text models responsibly.

Availability

We aim to keep the Platform accessible at all times but do not warrant uninterrupted availability. Scheduled maintenance, technical issues or circumstances outside our control may result in temporary unavailability. We will make reasonable efforts to communicate planned downtime in advance.

Geographic Scope

Our programmes are available internationally. Users are responsible for ensuring that participation complies with any applicable local regulations in their own jurisdiction.

04 User Accounts

Registration

Access to certain Programme materials may require account registration. You agree to provide accurate details and to keep your login credentials confidential.

Security

You are responsible for all activity that occurs under your account. Please notify us promptly at [email protected] if you believe your account has been accessed without your permission.

Account Termination

We may suspend or close an account that is found to be in breach of these terms, following reasonable notice where practicable. You may also close your account at any time by contacting us.

05 User Responsibilities

Acceptable Use

You agree to use the Platform and Content in a manner that is respectful, lawful and consistent with the educational purpose of our programmes.

Prohibited Activities

The following are not permitted:

• Sharing your account credentials or Programme access with others.
• Reproducing, distributing or commercially reselling any Content without written permission from Codeloom.
• Uploading or transmitting harmful, offensive or unlawful material through any communication feature on the Platform.
• Attempting to reverse-engineer, disassemble or interfere with the Platform's systems or security measures.
• Using Content to develop competing educational products or services without prior written consent.
• Misrepresenting your identity or affiliation during mentor sessions or community interactions.

Community Conduct

Where Programmes include peer or community elements, we ask that all participants communicate with courtesy and professionalism. We reserve the right to remove participants whose conduct is disruptive or harmful to others.

06 Intellectual Property

Codeloom's Rights

All Content, curriculum design, instructional materials, brand assets, software and other elements of the Platform are owned by or licensed to Codeloom and are protected by applicable intellectual property laws.

Your Licence

Upon enrolment and payment, we grant you a limited, non-exclusive, non-transferable, personal licence to access and use the relevant Programme Content for your own learning purposes during the period of your enrolment.

Restrictions

This licence does not include the right to copy, share, sublicense, sell or adapt any Content beyond personal study. Recordings of live sessions, if provided, are for personal review only.

Your Work

Portfolio projects and work that you create during a Programme remain yours. By submitting work for feedback, you grant Codeloom a limited licence to review, discuss and (with your permission) reference your work in illustrative contexts such as case studies.

07 Payment Terms

Pricing

All prices are displayed in Thai Baht (฿) and represent the total programme fee unless otherwise stated. Current programme fees are:

• MLOps & Deployment Track — ฿3,500
• Mentorship & Portfolio Program — ฿6,650
• Language Model Building Workshop — ฿11,550

Payment

Full payment is required at the point of enrolment unless a payment plan has been separately agreed in writing. Accepted methods are detailed at checkout.

Refund Policy

We consider refund requests made within 7 days of enrolment, provided that less than 20% of the Programme Content has been accessed. Requests should be sent to [email protected] with your enrolment details. Approved refunds are processed within 14 business days to the original payment method. Refunds are not available after these conditions have elapsed.

Currency

All transactions are processed in Thai Baht. If your payment method charges in a different currency, any conversion and associated fees are handled by your bank or payment provider.

08 Enrolment Terms

Enrolment Confirmation

Your place on a Programme is confirmed once payment has been received and you have received a written confirmation from us. Confirmation emails are sent to the address provided at registration.

Access Period

Access to Programme materials is provided for the duration stated at enrolment. Extensions may be requested and are considered on a case-by-case basis.

Participation

For Programmes that include live sessions or mentor meetings, we ask that you attend with reasonable punctuality and preparation. We will make reasonable efforts to reschedule missed sessions where notice has been given, though this cannot always be accommodated.

Academic Integrity

Project work submitted for review or portfolio purposes should represent your own effort. We encourage discussion and collaboration within community spaces, but submitted deliverables should reflect your individual understanding and application of the material.

Completion Acknowledgements

Where a Programme includes a completion acknowledgement or record of participation, this reflects your engagement with the programme and is not a regulated qualification or accredited certification.

09 Disclaimers

Our programmes are provided for general educational and informational purposes. We do not make any representations about specific outcomes, employment results or skill acquisition timelines.

• Content is provided "as is" and reflects the instructors' knowledge at the time of creation. The field of AI development evolves rapidly; some material may become dated over time.
• Nothing in our programmes constitutes professional advice in any regulated field including, without limitation, financial, legal or medical advice.
• We are not responsible for decisions made based on knowledge or skills developed through our programmes.
• Third-party tools, frameworks or platforms referenced or used in programme exercises are subject to their own terms and conditions.

10 Limitation of Liability

To the maximum extent permitted by Thai law and applicable regulations:

• Codeloom's total liability to you in connection with any Programme shall not exceed the amount you paid for that Programme.
• We shall not be liable for indirect, incidental, consequential or special damages, including loss of data, loss of income or loss of opportunity, whether or not we were advised of the possibility of such damages.
• We are not liable for failures or delays caused by circumstances outside our reasonable control, including but not limited to internet outages, natural events or third-party service failures.

Nothing in these terms limits liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct.

11 Indemnification

You agree to cover Codeloom, its instructors, advisors and staff against any claims, losses, costs or expenses (including reasonable legal fees) that arise from:

• Your breach of these terms.
• Your misuse of the Platform or Content.
• Any material you submit or transmit through the Platform that infringes a third party's rights.

12 Termination

By Us

We may suspend or end your access to a Programme or the Platform if you materially breach these terms. Where possible, we will notify you and give you a reasonable opportunity to address the issue before taking action.

By You

You may discontinue use of the Platform at any time. Refund eligibility in such cases is governed by the Refund Policy in Section 7.

Effect of Termination

On termination, your licence to access Content ceases. Sections 6 (Intellectual Property), 9 (Disclaimers), 10 (Liability), 11 (Indemnification) and 13 (Disputes) survive termination.

13 Dispute Resolution

Governing Law

These terms are governed by the laws of the Kingdom of Thailand, including the Civil and Commercial Code and the Consumer Protection Act B.E. 2522 (1979) where applicable.

Jurisdiction

Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

Informal Resolution

We encourage you to contact us first at [email protected] with any concern. We aim to respond within 5 business days and to resolve disputes at this stage wherever possible.

Mediation

If informal resolution is unsuccessful, both parties may agree to seek mediation through a mutually acceptable mediator before proceeding to formal legal proceedings.

14 General Provisions

• Entire Agreement: These terms, together with any enrolment documentation, constitute the entire agreement between you and Codeloom regarding the subject matter herein.
• Severability: If any provision of these terms is found to be unenforceable, the remaining provisions continue in full force.
• Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
• Assignment: You may not transfer your rights or obligations under these terms without our written consent. We may transfer our rights in connection with a business restructure or acquisition.
• Notices: Communications to us should be sent to [email protected] or to our postal address. We will use the contact details you provided at registration.

15 Changes to These Terms

We may update these terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, for material changes, notify enrolled users by email. Continued use of the Platform or participation in a Programme after the effective date of changes constitutes acceptance of the revised terms. If you do not agree to revised terms, please discontinue use and contact us to discuss your options.

16 Contact Information

For questions or concerns regarding these Terms and Conditions, please reach out to us:

You may also visit our Privacy Policy and Cookie Policy for further information on how we handle your data.